Call us at 1-800-930-2836 (TTY 711)

Helpful Links

We’ve compiled this list of resources to help you find the information you need.

Medicare

Medicare will help you find, understand and compare the plans available in your area.

Contact Medicare at
1-800-Medicare (800-633-4227)
TTY 877-486-2048
24 hours a day, 7 days a week www.medicare.gov

Social Security Administration

The Social Security Administration will help you sign up for Original Medicare plans, verify your benefit information and find out if you qualify for additional assistance.

Contact the Social Security Administration at:
1-800-772-1213
TTY: 1-800-325-0778
7am - 7pm, Monday-Friday www.ssa.gov

Medicare Advantage Provider Services Phone Numbers

Medicare Advantage Provider Phone Numbers

Provider Services - 1-855-209-7267
Prior Authorization - 1-855-843-2325
Mental Health -1-800-868-1032

Medicare beneficiaries may also enroll in BlueCross Total (PPO), BlueCross Total Value (PPO), BlueCross Secure (HMO), BlueCross Rx Value (PDP) and BlueCross Rx Plus (PDP) through the CMS Online Enrollment Center at www.medicare.gov.

BlueCross BlueShield of South Carolina is a Medicare Advantage PPO and HMO plan with a Medicare contract. BlueCross Rx Value and BlueCross Rx Plus are stand-alone prescription drug plans with a Medicare contract. Enrollment in BlueCross Total, BlueCross Total Value, BlueCross Secure, BlueCross Rx Value or BlueCross Rx Plus depends on contract renewal.

You must continue to pay your Part B premium. This information is not a complete description of benefits. Contact the plan for more information. Limitations, copayments, and restrictions may apply.  Benefits, premiums, copayments or coinsurance may change on January 1 of each year.

Out-of-network/non-contracted providers are under no obligation to treat BlueCross BlueShield of South Carolina Medicare members, except in emergency situations. For a decision about whether we will cover an out-of-network service, we encourage you or your provider to ask us for a pre-service organization determination before you receive the service. Please call Customer Service or see your Evidence of Coverage for more information, including the cost-sharing that applies to out-of-network services.

Current members should call Customer Service at 1-855-204-2744 for additional information. (TTY users should call 711). Hours are seven days a week, 8 a.m. to 8 p.m., Oct. 1 to Mar. 31.  Monday – Friday, 8 a.m. to 8 p.m. all other times.