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Medicare Advantage inquiries call 1-800-930-2836 (TTY 711)

Medicare Supplement inquiries call 1-833-922-2893

Support

 

Medicare Advantage Inquiries call us at 1-800-930-2836 (TTY users should call 711). We are available for phone calls from October 1 to December 31 from 8 a.m. to 8 p.m., 7 days a week. From January 1 to September 30, we’re here 8 a.m. to 6 p.m., Monday through Friday. Calls to this number are answered by a licensed insurance agent.

Medicare Supplement Inquiries call us at 1-833-922-2893. Our hours of operation are Monday - Friday, 8 a.m. to 5 p.m.

 

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Mail us at:

 

Medicare Advantage 
P.O. Box 100191
Columbia, SC 29202-9954

 

Medicare Supplement
P.O. Box 100186
Columbia, SC 29202-3186

Medicare beneficiaries may also enroll in BlueCross Total (PPO), BlueCross Total Value (PPO), BlueCross Basic (MA only PPO), BlueCross Secure (HMO), BlueCross Rx Essential, BlueCross Rx Value (PDP) and BlueCross Rx Plus (PDP) through the CMS Online Enrollment Center at www.medicare.gov

BlueCross BlueShield of South Carolina is a Medicare Advantage PPO and HMO plan with a Medicare contract. BlueCross Rx Essential, BlueCross Rx Value and BlueCross Rx Plus are stand-alone prescription drug plans with a Medicare contract. Enrollment in BlueCross Total, BlueCross Total Value, BlueCross Blue Basic, BlueCross Secure, BlueCross Rx Essential, BlueCross Rx Value or BlueCross Rx Plus depends on contract renewal.

You must continue to pay your Part B premium. This information is not a complete description of benefits. Contact the plan for more information. Limitations, copayments, and restrictions may apply.  Benefits, premiums, copayments or coinsurance may change on January 1 of each year.

Out-of-network/non-contracted providers are under no obligation to treat BlueCross BlueShield of South Carolina Medicare members, except in emergency situations. For a decision about whether we will cover an out-of-network service, we encourage you or your provider to ask us for a pre-service organization determination before you receive the service. Please call Customer Service or see your Evidence of Coverage for more information, including the cost-sharing that applies to out-of-network services.

Current members should call Customer Service at 1-855-204-2744 for additional information. (TTY users should call 711). Hours are seven days a week, 8 a.m. to 8 p.m., Oct. 1 to Mar. 31.  Monday – Friday, 8 a.m. to 8 p.m. all other times. 

Last Updated Date: 10.01.2021
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